AEROVA
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Terms and Conditions

Terms and Conditions

Effective Date: March 5th, 2026


Welcome to Aerova. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.


1. Company Information

This website is operated by Aerova. Throughout the site, the terms “we,” “us,” and “our” refer to Aerova.

Aerova offers this website, including all information, tools, and services available from this site to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


2. Online Store Terms

By using this site, you represent that:

  • You are at least 18 years old or have permission from a legal guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not transmit any viruses, malware, or harmful code.

Violation of these terms may result in immediate termination of your services.


3. Products and Descriptions

Aerova sells products including:

  • Car air vent clips
  • Essential oils
  • Fragrance-related accessories

We strive to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that:

  • Product descriptions are error-free
  • Colors appear exactly the same on all screens

We reserve the right to modify or discontinue products at any time without notice.


4. Orders and Payments

By placing an order, you agree that:

  • All billing and shipping information is accurate and complete
  • You are authorized to use the payment method provided

Aerova reserves the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders suspected of fraud or unauthorized activity

Payments are processed securely through third-party payment providers.


5. Shipping and Delivery

Shipping times provided are estimates only and may vary depending on:

  • Carrier delays
  • Weather
  • Supply chain issues

Aerova is not responsible for delays once a package has been transferred to the shipping carrier.

Customers are responsible for providing accurate shipping information.


6. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 -30 days of receiving your order.

To be eligible for a return:

  • Items must be unused
  • Items must be in original packaging

Certain items may not be eligible for return, including:

  • Opened essential oils
  • Used fragrance products

Refunds will be processed after the returned item is received and inspected.

Shipping costs are non-refundable unless the return is due to our error.


7. Product Safety Disclaimer

Aerova essential oils and fragrance products are intended for aromatic use only.

Users should:

  • Avoid direct contact with eyes and skin
  • Keep products out of reach of children and pets
  • Discontinue use if irritation occurs

Aerova is not responsible for misuse of its products.

These products are not intended to diagnose, treat, cure, or prevent any disease.


8. Intellectual Property

All content on this website including:

  • Logos
  • Product designs
  • Images
  • Text
  • Branding

are the intellectual property of Aerova and may not be reproduced, distributed, or used without written permission.


9. Limitation of Liability

To the fullest extent permitted by law, Aerova shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages

resulting from the use or inability to use our products or website.


10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.


11. Third-Party Services

Our website may use third-party services including:

  • Payment processors
  • Shipping carriers
  • Analytics tools

We are not responsible for the policies or actions of these third parties.


12. Changes to Terms

Aerova reserves the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting to this page.


13. Governing Law

These Terms shall be governed by and interpreted under the laws of the United States and the State of New York.


14. Contact Information

For questions regarding these Terms and Conditions, please contact:

Aerova
Email: info@aerova.co
Website: www.aerova.co

Return and Refund Policy

 Effective Date: March 5, 2026

At Aerova, we want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.

1. Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it
  • The item must be in its original packaging
  • You must provide proof of purchase (order number or receipt)

Returns requested after 30 days may not be accepted.

2. Non-Returnable Items

Due to hygiene and safety reasons, certain items cannot be returned, including:

  • Opened or used essential oils
  • Used air vent clips
  • Products that have been damaged after delivery
  • Items returned without original packaging

We reserve the right to refuse returns that do not meet these conditions.

3. Damaged or Incorrect Items

If you receive a product that is:

  • Damaged
  • Defective
  • Incorrect

please contact us within 7 days of delivery.

Include:

  • Your order number
  • A photo of the item
  • A description of the issue

We will arrange a replacement or refund at no additional cost.

4. Return Process

To start a return, please contact us at:

Email: info@aerova.co

Please include:

  • Your order number
  • The item you wish to return
  • The reason for the return

If your return is approved, we will provide instructions for returning the item.

Customers are responsible for return shipping costs, unless the return is due to our mistake (damaged or incorrect product).

5. Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.

If approved:

  • Your refund will be processed to the original payment method
  • Refunds typically take 5–10 business days to appear depending on your bank or payment provider

Shipping fees are non-refundable unless the return is due to an error on our part.

6. Exchanges

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, please contact us at:

info@aerova.co

7. Order Cancellations

Orders may be canceled within 12 hours of purchase.

Once an order has been processed or shipped, it cannot be canceled and must go through the return process.

8. Contact Us

If you have any questions about returns or refunds, please contact:

Aerova
Email: info@aerova.co
Website: www.aerova.co


Aerova 


Refined automotive fragrance designed to elevate every drive.



 © 2026 AEROVA.  All rights reserved.

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