Effective Date: May 6th, 2026

Welcome to Aerova. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

This website is operated by Aerova. Throughout the site, the terms “we,” “us,” and “our” refer to Aerova.

Aerova offers this website, including all information, tools, and services available from this site to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By using this site, you represent that:

• You are at least 18 years old or have permission from a legal guardian.
• You will not use our products for any illegal or unauthorized purpose.
• You will not transmit any viruses, malware, or harmful code.

Violation of these terms may result in immediate termination of your services.

Aerova sells products including:

• Luxury home fragrance products
• Reed diffusers and fragrance oils
• Fragrance-related accessories

We strive to ensure product descriptions, imagery, and pricing are accurate. However, we do not guarantee that:

• Product descriptions are error-free
• Colors appear exactly the same on all screens

We reserve the right to modify or discontinue products at any time without notice.

By placing an order, you agree that:

• All billing and shipping information is accurate and complete
• You are authorized to use the payment method provided

Aerova reserves the right to:

• Refuse or cancel any order
• Limit quantities per customer
• Cancel orders suspected of fraud or unauthorized activity

Payments are processed securely through third-party payment providers.

Shipping times provided are estimates only and may vary depending on:

• Carrier delays
• Weather
• Supply chain issues

Aerova is not responsible for delays once a package has been transferred to the shipping carrier.

Customers are responsible for providing accurate shipping information.

If you are not satisfied with your purchase, please contact us within 14  days of receiving your order.

To be eligible for a return:

• Items must be unused
• Items must be in original packaging

Certain items may not be eligible for return, including:

• Opened fragrance oils
• Used fragrance products

Refunds will be processed after the returned item is received and inspected.

Shipping costs are non-refundable unless the return is due to our error.

Aerova fragrance oils and home fragrance products are intended for aromatic use only.

Users should:

• Avoid direct contact with eyes and skin
• Keep products out of reach of children and pets
• Discontinue use if irritation occurs
• For external aromatic use only
• Avoid spills on furniture, fabrics, and finished surfaces

Aerova is not responsible for misuse of its products.

These products are not intended to diagnose, treat, cure, or prevent any disease.

All content on this website including:

• Logos
• Product designs
• Images
• Text
• Branding

are the intellectual property of Aerova and may not be reproduced, distributed, or used without written permission.

To the fullest extent permitted by law, Aerova shall not be liable for any:

• Indirect damages
• Incidental damages
• Consequential damages

resulting from the use or inability to use our products or website.

Your submission of personal information through the store is governed by our Privacy Policy.

Our website may use third-party services including:

• Payment processors
• Shipping carriers
• Analytics tools

We are not responsible for the policies or actions of these third parties.

Aerova reserves the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting to this page.

These Terms shall be governed by and interpreted under the laws of the United States and the State of New York.

Aerova
Email: info@aerova.co