Home Fragrance FAQ

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Aerova creates luxury home fragrance products designed to elevate modern living. Our signature reed diffusers and fragrance oils are crafted to bring depth, warmth, and atmosphere into everyday spaces through refined scent and elevated design.

Aerova reed diffusers use premium fragrance oils and fiber reeds to gently diiffuse scent into your space over time. The reeds absorb the fragrance oil and naturally disperse the aroma throughout the room.

Fragrance longevity may vary depending on room size, airflow, and placement, but most Aerova reed diffusers are deigned to provide consistent fragrance for several weeks.

Aerova fragrance oils are intended for aeromatic use only. Avoid direct contact with skin and eyes. Keep products out of reach of children and pets. If irritation occurs, discontinue use immediately.

Yes. Aerova diffuser vessels are designed to be refillable using compatible Aerova fragrance oil refills.

Shipping typically takes 3–7 business days within the United States and 7–21 business days for international orders. Delivery times may vary depending on your location and carrier delays.

Returns are accepted within 14 days of delivery for unused products in their original packaging. Opened or used fragrance oils may not be eligible for return.

You can contact our support team at info@aerova.co and we will be happy to assist you.

Concierge support: 347-441-7930 

Support hours: Monday - Friday 9 AM - 6PM EST.

Aerova fragrances are designed to create a balanced and refined scent experience. Fragrance intensity may vary depending on room size, airflow, and the number of reeds used. For a lighter scent, simply reduce the number of reeds in the diffuser.

Remove the stopper from the diffuser bottle and carefully pour the fragrance oil into the vessel if packaged seperately. Insert the reeds into the fragrance oil and allow them to absorb the scent naturally. For a stronger fragrance experience, flip the reeds periodically. Keep the diffuser on a stable surface away from direct sunlight and heat.

Store fragrance oils in a cool, dry place away from direct sunlight, heat, and open flames. Keep products tightly sealed when not in use and out of reach of children and pets.